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Reasons Your Application Was Unsuccessful

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Written by Elvia Amelia
Updated over 4 months ago

Protecting our customers and their money is our top priority, so every new account application goes through a thorough review process.

Applications may be declined for one or more of the following reasons:

  1. Incomplete Information
    We requested additional details from you but did not receive them within the timeframe provided.

  2. Service Area or Eligibility Restrictions
    Your company or location may be outside our service area, or your application may not meet the eligibility requirements.

  3. Internal Review Criteria
    During our internal review, your application did not meet all required criteria. Specific details cannot be shared due to compliance standards.

For more information on account eligibility, please review the following sections:

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