Why am I not able to verify my email address?
When you create a new account with Remoly Invoicing, we will send a verification email to the address you used during sign-up. You’ll need to open this email and confirm your address before you can continue.
If you don’t see the email, make sure to check your Spam or Junk folder. Sometimes your email provider may move it there by mistake.
If the email is not in your inbox or spam folder, please reach out to our customer support team so we can help you.
What if I get an error while verifying my email?
If you see an error message during the email verification process, try refreshing the page. In many cases, the error will disappear.
If refreshing doesn’t fix the issue, you can click the Forgot Password? option to reset your password. Resetting your password will also verify your email address automatically.
After you reset your password and log in again, the error message should be gone.
If the problem continues even after resetting your password, please contact our customer support team for further assistance.