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What Does My Customer Need for Bank Payments?

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Written by Elvia Amelia
Updated over 4 months ago

All the necessary information for a smooth bank transfer is provided on the sales invoice. Your customer should make sure to send the payment to the Remoly Invoicing business account and list Remoly Invoicing as the payment recipient to avoid delays.

For faster processing, we recommend that the customer includes the invoice number in the payment description.

If we’re unable to identify the payment sender, Remoly Invoicing will return the funds to the customer.

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