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Managing Recipient Accounts

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Written by Elvia Amelia
Updated over 6 months ago

You can easily add, update, or remove recipients to keep your contact list up to date for transfers and payments.

Adding a New Recipient

  • Go to Transfers > Contacts from the sidebar to view your recipient list.

  • Click New Recipient in the top-right corner.

  • Choose the account typeBusiness or Individual.

  • Select the location and currency for the account. (Some currencies are only available for specific transfer methods.)

  • Fill in the recipient’s details, including bank information.

  • Click Confirm to save the new recipient.

Note: For some locations, you may need to choose between Local or SWIFT payment methods depending on what’s supported.

Updating a Recipient

If a transfer shows an error due to missing or outdated information, you may need to update recipient details.

  • When prompted, click Update in the error message.

  • Edit the required fields as instructed.

  • Click Save changes to confirm.

You can also update recipients directly from your list:

  • Go to Transfers > Contacts,

  • Click the three dots (⋯) beside the recipient,

  • Select Edit, make your changes, and click Update.

Some details may not be editable once a recipient is verified or linked to a past transaction.

Deleting a Recipient

To remove a recipient:

  • Go to Transfers > Contacts.

  • Click the three dots (⋯) beside the contact.

  • Select Delete, then confirm the action.

Once deleted, you’ll need to re-add the recipient if you want to send funds to them again.

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