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Resetting Your Password

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Written by Elvia Amelia
Updated over 4 months ago

If you’ve forgotten your password, don’t worry — it only takes a few quick steps to get back into your account.

How to Reset Your Password

  1. On the login page, click “Forgot Password.”

  2. Enter your registered email address or mobile number.

  3. Check your inbox or SMS for reset instructions.

  4. Follow the link to create and confirm a new password.

  5. Return to the login page and sign in with your updated credentials.

Extra Security Tip

After resetting, it’s a good idea to review your security settings, such as two-factor authentication, to keep your account safe.

Things to Keep in Mind

  • Password reset emails sometimes land in your spam or junk folder. Be sure to check there.

  • Delivery of the reset email or SMS might take a few minutes. Wait a little before trying again, and double-check that you’ve entered your details correctly.

  • Still no reset email or SMS after following the steps above? Contact our support team for help.

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